Our Commitment to Prioritizing Health and Safety

We have implemented a set of procedures that follow the guidelines provided by the CDC, state and local health authorities, the American Optometric Association, and the Hawaii Optometric Association. ​

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Appointment Policy

In order to limit the number of people in the office, patients will be seen by appointment only and through Telehealth services when appropriate. 

 

We understand that this policy may create an inconvenience, but we believe it is necessary for the health and safety of our patients and employees.  We greatly appreciate your understanding and ask that you continue to be patient as we work to ensure that everyone is seen as quickly and safely as possible.

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Office Visits

1. Scheduling

   1. Patients who are under isolation, quarantine or have symptoms related to COVID-19, are asked to contact our office so that we may schedule accordingly.

2. Check In

   1. When you arrive, our office door will be locked for appointments only.  Please use the doorbell to alert us that you have arrived.   

3. In the Office

   1. A personal face mask is optional.  However, masks will be required for patients experiencing a red/pink eye or eye discomfort.  Face masks must fully cover the nose and mouth of the wearer and may not be made of mesh or sheer material or equipped with valves.​

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Our Health and Safety Measures​

1. For everyone's safety, we sterilize all equipment and materials, including frames, and frequently touched areas.  Some of these procedures may be completed before you arrive.

2. Hand sanitizing pumps and automatic touch-less stations are available for patient and employee use.

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Thank you for your continued support of small locally owned businesses like ours.  We are confident the changes we have made will keep our patients and staff safe.

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Aloha,

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Dr. Nora Chan and the staff of Honolulu Vision Care Center

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